Davinder Pty Ltd (ABN 74 703 116 910) is committed to protecting the privacy of individuals who interact with us through this website and in the course of our professional business and consulting services. This policy explains how we handle personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1. What personal information we collect
We collect personal information that is reasonably necessary to provide our services and respond to enquiries. This may include:
- Your name and business name;
- Your email address;
- Suburb or locality of your business;
- Details of the services you are enquiring about;
- Information you provide to us when requesting a quote or engaging our services.
2. How we collect information
We collect personal information directly from you when you complete a form on our website, send us an email, or otherwise communicate with us. We may also collect general technical information such as browser type and pages visited through the use of cookies and analytics tools.
3. Purposes of collection
We collect, hold and use personal information to:
- Respond to your enquiries and provide quotes;
- Deliver professional business and consulting services;
- Communicate with you about our services;
- Comply with our legal and regulatory obligations.
4. Disclosure
We do not sell or rent personal information. We may disclose personal information to service providers who assist us with our operations (for example, hosting or email providers), or where required or authorised by law. Where we engage third parties, we take reasonable steps to ensure they handle personal information appropriately and consistently with this policy.
5. Cookies
Our website may use cookies to improve your browsing experience and to analyse website traffic. You may disable cookies through your browser settings; however, some parts of the website may not function fully as a result.
6. Security of personal information
We take reasonable steps to protect personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. When personal information is no longer needed, we take reasonable steps to destroy or permanently de-identify it.
7. Access and correction
Under the Australian Privacy Principles, you have the right to request access to the personal information we hold about you and to request its correction. To make a request, please email us at ceo@davinder.online. We will respond to your request within a reasonable timeframe.
8. Complaints
If you believe we have breached the Australian Privacy Principles or handled your personal information inappropriately, please contact us at ceo@davinder.online. We will investigate your complaint and respond promptly. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
9. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be available on this page. We encourage you to review it periodically.
10. Contact
For any questions or concerns regarding this Privacy Policy or our handling of personal information, please contact:
Davinder Pty Ltd
ABN 74 703 116 910
Melbourne VIC
Email: ceo@davinder.online